Over the course of time, our esteemed customers have always been faced with the issues of how to check the delivery status of their sent SMS messages. Thus we decided to write this up to be of a guide.
Prior to this, we talked about “Different Bulk SMS Delivery Reports and Their Meanings” where we listed the different delivery report terms and what they stand for. In this article, we will discuss how to check your delivery status using two methods.
The first method of checking your delivery status is through your logged-in account from our website where you could either;
- Click on Sent Messages under the SMS menu.
- Click on the black parallel lines beside the red delete box of the SMS you wish to view its delivery report.
- You can also click on the "STATUS" button to group all the numbers by their delivery statuses, i.e. Delivered, Pending, etc.
- Click on Delivery Reports still under the SMS menu for a general view of all your sent messages.
- Click on “Message Details “to get more information about it.
The second method is through our Mobile App;
- Go to the menu and click on Sent Messages.
- Click on the message for the delivery report you wish to view.
- Click on “Delivery Report” at the bottom left to view it.
What’s more, you could also copy the numbers from the delivery report, paste it in the recipient’s box and resend messages to them. All these and more were put together in aid of providing a stress-free SMS experience for our esteemed customers.