One of the ways to choose or decide on the most suitable bulk SMS site for you and your business is in considering the provision and effectiveness of the tools available for use on the bulk SMS platform. It is one thing to be aware of these tools, and another to actually the best ways to use them.
There are various SMS tools on your most suitable bulk SMS site. They include, but are not limited to the following:
- Send SMS: Obviously, this tool is primarily essential and must be as simple and convenient as possible in enabling you type in your desired message, preferred sender ID and your recipients numbers. This is usually your first access page once you are logged in to your bulk SMS account.
- Buy SMS Units: Bank transactions can be quite tedious, and as thus, it is important to have a tool that enables you purchase SMS units online without having to go to the bank to make deposits. You simply need your Debit/ Credit Card to make payments via secured payment platforms like Paystack and Interswitch, and your bulk SMS account gets funded with your units immediately.
- Customized SMS: Also known as Personalized SMS, this tool proffers the best way to engage your contacts, customers, and business associates on a personal note. This type of SMS gets delivered with the name of the recipient included in the body of the message. For example, a recipient receives a message from a business service provider as thus;
Dear Sanusi Tanko, Your account balance is N40, 000...
- Share Credit: This tool enables you to share SMS units with friends, colleagues, and families who have active accounts on your most suitable bulk SMS site. What is a community without the act of sharing?
- Buy Numbers: With this tool, you get to buy targeted phone numbers for marketing campaigns, advertisement and customer survey purposes. You simply select your preferences by state, local government area, gender, and network within Nigeria.
- Schedule SMS: You do not necessarily have to access your account for every single time you need to send a bulk SMS. You only just need to plan your messages and schedule them to be sent on specific days. Your messages will be sent automatically on the specified date and time, and get delivered.
- 2-Way SMS: The 2-Way SMS is a great way to engage respondents on suggestions, feedback, and shared information. This tool helps you increase customer's engagement on your business platforms or applications.
- SMS Collections: This tool gives you access to numerous quotes and templates for composing your messages. There are various categories to choose from, including Birthday, Christmas, New Year and Easter wishes, friendly greetings and Love messages.
These SMS tools can be used for various reasons and in many ways. From our pull of suggestions, here are the five best ways to use your bulk SMS tools.
Bulk SMS tools can be used for online bookings confirmation and details. It can also be used to send reminder to customers regarding arrival time and location, and receive service feedback/ suggestions. Special Festive Offers and Promos and communication with Internal Staffs can be done easily with these tools, at a minimal cost.
Marketing Campaigns and Customer Survey
SMS Survey is one of the strategies in carrying out market research and evaluating customer's satisfaction. It is extremely budget friendly and cost effective. Bulk SMS service is available at a much cheaper rate, thus allowing you to enjoy equal benefits of marketing in low investment cost. Popular brands use this facility to inform customers about various promotional activities and services that help improve the sales. With the use of the bulk SMS tools, you can properly plan your marketing campaign or research and have your desired or expected results.
Government and NGOs
For a democratic country like Nigeria where public opinions play a vital role, text messages offer a simple and effective way to communicate voice opinions or public polls with government agencies without any fear or distress, and also help the government bodies make public information and government services reachable to the people at any point in time. Utilizing the bulk SMS tool enables any government organization to contact any or all of their staff members anywhere in the world in just seconds. However, this requires that the information relayed must have a verification procedure so as to negate any public backlash. The same is applicable to the NGO's, as this is an avenue for good public communication and information dissemination of non-governmental organization for existing projects, community awareness and missions.
Bulk SMS service is the most cost effective and quickest mode of interaction between staff, parents and students of every educational institution. The bulk SMS tools can be used educational bodies to share updates, receive feedback/ suggestions, send out announcement/ reminders and notices pertaining to deadlines, school fees, PTA meetings, and so much more. The tools are also a great way to build bonds within the alumni community of an academic institution. Academic researchers can also apply these bulk SMS tools in gathering data for their research work through SMS Survey.
The use of bulk SMS tools in hospitals is very essential in scheduling appointments reducing the occurrence of missed appointments. Missed appointments are a waste of money and make the health service less efficient, due to longer waiting times. With the Schedule SMS tool, you can schedule texts for the whole week, which are then sent automatically on the day of the appointment. Bulk SMS tools can be used to send Test/appointment memos, Check-up memos (e.g. dental appointments), Vaccination memos and build communication/ engagement between doctors, medical officers and patients.