There are hundreds of bulk SMS sites operating in Nigeria, but from them all how do you choose or decide which is the most suitable for your business in terms of SMS Campaign/Marketing? There are few but very important things you need to consider before choosing.
1. Customer Service Responsiveness:
The backbone of every company, enterprise or organization is a good customer service. How efficient and fast they respond to customer's complaints, requests or inquiries determines the authenticity of the company involved. EbulkSMS above all others provides you with a steady customer service either through calls, emails, Facebook chats, or Whatsapp chats.
2. Experience and Proficiency:
You should also look out for the years of experience, and how well they have handled it. Their reviews and expertise in readily being available to help out as at when needed. Trust me, getting stuck in the middle of purchasing units or sending SMS without proper guidance can be really discouraging. Our platform is always open to helping you out.
3. SMS delivery :
The act of being proficient and reliable might actually seem the same but have different functions when it comes to bulk SMS. Now the question you need to ask or might want to observe is how reliable is their service in delivering SMS in a flash? Does it deliver to all networks in Nigerian and other West African countries depending on your clients and their location?
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4. SMS unit expiry:
Imagine this: You log in to your account after 4-6 months since you last used it and discover that all your units have been wiped off. I agree, feelings would be misplaced. But here's the good news, you don't have to worry about that when using EbulkSMS as you can be rest assured that your units would be safe and intact till when next you want to use it.
A reliable and good website depends on the maximum and constant uptime and the minimal or zero downtime of their server which is a major complication bulkSMS companies encounter. It is quite true that most downtime if not few are unavoidable, but informing your users about it and taking extreme precautions to ensure it almost never happens again can a long way to compensate for the glitch. We are more than pleased to state that even with the minimal downtime glitch, we ensure that every of our users active or not are always carried along and protected through the raving downtime storm.
6. Mobile App:
Being able to communicate with the world at large through SMS using a stress-free Android Application just makes your brand awareness, sales growth and communication easier, faster and totally awesome. And we have just the perfect Android Application for that; an application that gives you options of selecting which file to upload your contacts from., be it your phone book contact, an excel file stored up in your phone or your bulk numbers saved, option of either buying with your ATM card or doing the USSD code transfer, viewing delivery reports and so much more. You wouldn't know till you have tried it out. Visit Google Play Store to download.
7. DND Delivery:
Over the course of time, there has been a global delivery issue to MTN DND numbers. Where MTN automatically activated its subscribers into the policy thereby stopping bulk SMS and other third party from reaching MTN subscribers through SMS. As a result of our relentless fortitude, we were able to procure a solution to that to ensure delivery of SMS to our MTN subscribers.
As straight forward as it might seem, the final thing you need to consider is the pricing system. For instance, how much it takes to buy units, and how much it cost to send SMS. We all would agree that the quality of a service is also affected by the rate at which it is been offered. You would not want to embark on a Price-Inconvenient-SMS-Budget.
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In more ways than mentioned, it pays off to conclude that EbulkSMS solely exists to serve you the best, first-class and unequaled SMS service. You can only confirm all these and more when you Get Started right away.